RETURN & EXCANGE

​According to the legislation of Ukraine*, perfumery and cosmetic products of appropriate quality are not subject to return or exchange.

*Article 9 of the Law of Ukraine "On the Protection of Consumer Rights" dated 12.05.1991 No. 1023-ХІ and Appendix No. 3 to the Resolution of the CMU "On the Implementation of Certain Provisions of the Law of Ukraine "On the Protection of Consumer Rights" dated 19.03.1994 No. 172 to goods of proper non-exchangeable (returnable) qualities include: perfumery and cosmetic products, sanitary hygiene items, massage combs and brushes, goods in aerosol packaging, manicure and pedicure tools (scissors, files, etc.).

Exchange and return of TRIP: TYCH brand products is possible only in case of technical defect of products.

 

REFILL SERVICE

We have the option of refilling the large bottle and filling the pendant with perfume after your product has run out.

To order the service, please write to us on Instagram: @triptychessence or to the mail: hello@triptychessence.com